Politique d’expédition

Scope
This policy applies to purchases made directly on m68.com for business customers. Unless otherwise stated, gloves are sold by the case only (10 boxes per case; 100 gloves by weight per box).

Where We Ship
We currently ship within the United States. For deliveries outside the U.S., please contact service@m68.com before ordering. We cannot ship to P.O. Boxes; a valid street address and receiving hours are required.

Order Processing & Dispatch
Orders confirmed with successful payment will be queued for fulfillment. In-stock items typically ship according to the visible ship window shown on the product page and at checkout. Processing and transit times are estimates and are not guaranteed.

Methods & Transit Times
Smaller case counts ship via parcel ground. Larger orders may ship LTL freight on pallets. Typical ground transit is 2–7 business days depending on destination; LTL lead times vary by carrier and distance. Appointment, liftgate, inside delivery, limited-access, or residential services—if required—may incur additional carrier fees billed at cost.

Rates & Surcharges
Shipping rates are calculated at checkout based on weight, dimensions, destination, and service type. Address corrections, reconsignments, redelivery, storage, accessorials, or special handling requested by you or required by the carrier will be invoiced at carrier-assessed cost.

Tracking & Delivery
A tracking number (or PRO/BOL for LTL) will be emailed when your shipment leaves our facility. Title and risk of loss pass to you upon delivery to the ship-to address shown on your order when the carrier records delivery or obtains a signature. Please ensure someone is available to receive during posted receiving hours.

Inspection on Receipt; Damage/Shortage Claims (48 Hours)
Inspect outer cartons, inner boxes, and counts at receipt. For damage, leakage, or shortage:
Email service@m68.com within 48 hours of delivery with (1) clear photos (outer cartons, inner boxes, defect close-ups, full shipment), (2) the waybill/BOL and the packing list, (3) your order number and actual counts received. Claims filed after 48 hours or without documentation may not be honored against the carrier.

Partial Shipments & Backorders
To maintain continuity, we may split shipments at our discretion. If an item becomes temporarily unavailable, we will notify you with an updated ship window or options to cancel or substitute.

Failed Delivery & Address Issues
Undeliverable shipments caused by incorrect address, closed receiving hours, refusal without cause, or lack of required delivery services (e.g., no dock/liftgate) may incur return freight, redelivery, storage, and handling charges. If a shipment is returned to sender, we can reship upon payment of the assessed fees.

Returns & RMA
All returns require a Return Merchandise Authorization (RMA) issued in advance and must follow our Returns & Refunds Policy. Shipments returned without an RMA will be refused.

Force Majeure
We are not liable for delays caused by carriers, weather, natural disasters, labor actions, customs, or other events beyond our control.

Questions
Contact service@m68.com with your order number for faster assistance.